Effective Date: 06/22/2025
At S&M Cove Homecare LLC, your privacy is important to us. We are committed to protecting the personal information of our clients, their families, and our website visitors. This privacy policy outlines how we collect, use, and safeguard your information.
1. Information We Collect
We may collect the following types of personal information:
1. Full name, address, phone number, and email address
2. Health-related information relevant to the care we provide
Emergency contact details
3. Scheduling preferences and service needs
We only collect information necessary to deliver safe, high-quality, and customized home health care services.
2. How We Use Your Information
Your personal information is used to:
1. Provide and manage homecare services
2. Communicate with you about appointments and updates
3. Respond to inquiries and support requests
4. Ensure client safety and quality care delivery
5. Comply with legal and regulatory requirements
3. Sharing Your Information
We do not sell, rent, or trade your personal data. We may share information with:
1. Authorized caregivers and staff, only as needed for service delivery
2. Healthcare providers, if coordination is necessary
3. Legal or government authorities, if required by law or for your safety
All partners or affiliates are required to maintain strict confidentiality.
4. Data Security
We implement industry-standard safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction.
This includes secure servers, encrypted communications, and regular system audits.
5. Your Rights
You have the right to:
1. Access the personal data we hold about you
2. Request corrections or updates to your information
3. Withdraw consent where applicable
4. Request deletion of your information (subject to legal obligations)
To make any of these requests, contact us at:
📞 +1 833-365-0525
6. Website Usage & Cookies
If you visit our website, we may collect non-personal data like browser type, device, and site behavior for analytics purposes. We may also use cookies to enhance your user experience. You can adjust your browser settings to disable cookies if preferred.
7. Changes to This Policy
We may update this Privacy Policy periodically. When we do, we’ll revise the "Effective Date" at the top.
We encourage you to review this policy regularly.
8. Contact Us
If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us at:
S&M Cove Homecare LLC
📍 2952 Gala Trail
📞 +1 833-365-0525